Watch HBO Max on multiple devices and profiles
what you need to know
- You can stream HBO Max on up to three devices simultaneously.
- You can have up to five profiles on HBO Max.
- There is no way to increase the number of streams or profiles, but you can download videos for offline viewing.
This article explains the profile and device limits on HBO Max, including how many people can watch at one time and how many devices can stream on a single account.
How can I watch HBO Max on multiple devices?
To watch HBO Max on multiple devices, you’ll need to set up each device the same way you did with the first device you used with the service. Depending on your device, you may need to sign in with your email address and password or enter a code on the HBO Max TV sign-in site. You can repeat this process with as many devices as you like.
HBO Max has a list of supported devices. As long as a device is on this list, you can add it to your account and use it to watch HBO Max.
How many profiles can you have on HBO Max?
Once you’ve connected multiple devices, you need to set up additional HBO Max profiles. Your HBO Max account can have up to five other profiles. When you use different profiles on separate devices, each can stream a different movie or show. Each account has a separate play history and favorites.
When you load the HBO Max website or open the HBO Max app and you have multiple profiles, you must select one before continuing. You can also switch between profiles on a device at any time by selecting your profile icon, so multiple people can share a device without mixing their viewing histories.
How do I add profiles for family members on HBO Max?
You can add profiles from the HBO Max website or app. As long as you don’t have five profiles, you can add a new profile from the same screen used to switch between profiles.
Here’s how to add a profile for a family member on HBO Max:
Go to the HBO Max website or open the app.
On the profile selection screen, select +Adult to add an adult account or +Child to add a child account.
If the profile is for a child, you can set a passcode to prevent them from switching to your profile to access adult content.
Enter a name for the profile and select a color.
To select Save.
The owner of the new profile can now log into their HBO Max account on their device and watch using their new profile.
Profiles are not accounts. When you create a profile for a family member, you’ll still need to sign in to HBO Max on their device with their password.
How many devices can stream HBO Max at the same time?
HBO Max allows you to stream on three devices at once. This includes phones, streaming devices like Roku and Fire Stick, smart TVs, the HBO Max website on a computer, and other devices. If you try to stream to more than three devices at once, you’ll see an error message that you’re streaming to too many devices. When this happens, you won’t be able to stream until someone streaming on your account stops watching.
Can you kick someone off HBO Max?
If too many people are streaming on your HBO Max account and you want to take control right away, you can kick someone out. Their device will need to reconnect before they can stream again.
Kicking someone off HBO Max is also helpful if you suspect someone has stolen your account information. Either way, you can remove a device immediately by signing in to HBO Max on your computer or phone and going to the Manage Devices screen. You can view all connected devices and remove them one by one or all at once.
Here’s how to kick someone off HBO Max:
Go to the HBO Max website or open the app and select your profile.
Select your profile icon in the upper right corner.
To select Manage devices.
Select the X next to a device to remove that device, or DISCONNECT ALL DEVICES to remove all devices at once.
Can you skip an HBO Max screen limit?
There’s no way around HBO Max’s device limit, and HBO doesn’t offer an option to increase the number of simultaneous streams. However, you can download HBO Max movies and TV shows and watch them offline. As long as your device is offline while you watch, it won’t count toward your screen limit.
To download a video from HBO Max, sign in to the app on your device, make sure you’re using the correct profile, and search for a movie or TV show. Select the program you want to download, then click or tap the download icon, which looks like an arrow pointing down. You can upload up to 30 things to one account and this limit is shared across all your profiles. Downloads remain available for up to 30 days, but after you start watching something, you must finish within 48 hours.
How do I cancel HBO Max?
If you want to cancel HBO Max, go to your Profile > Subscription either Settings > Manage subscription > drop out. If you subscribed to HBO Max through a cable provider or mobile plan, sign in to your service to cancel your subscription.
What shows are on HBO Max?
There are hundreds of classic and original shows on HBO Max, including titans, Calm down your enthusiasm Y Western world. You can also find many movies on HBO Max.
Can I get HBO Max for free?
No. HBO Max does not offer a free trial. However, you can get HBO Max if you have an HBO subscription through another service.